Privacy & Security Policy

We treat your personal information with care and respect; and you can be rest assured that your account and personal information would be completely safe and secure at birthdayowl.com. We hate spam and unwanted emails as much as you do, hence you will never receive such from us. We would send you functional and shipment updates which are part of our product and service deliverables, and information retrieving emails only if you have instructed us to do so. 

As a policy, we will not share any of your information with any third party without your permission and we also use the latest and best encryption software technology to protect your information at all times. If you have questions or concerns regarding our privacy policy, please contact support@birthdayowl.com

Collection of Information
BirthdayOwl.com is the sole proprietary owner of any information collected on this site. We won’t share this information to others in any way without your consent. We collect information at few instances which we store in our backend, in case you need to retrieve it in future.

Signup and Registration
In order to use our services, we require the user to complete our sign-up/registration form. At this stage we collect contact information such as name, email id, contact number etc from the user; which is required to contact the user about the services on our site for which they have expressed interest as well as to update the user on details of delivery status of their sent products or greeting cards.

Purchase order
We request information from the user on our purchase order form if the user wants to make any gift purchase. Here we require the user to provide recipient contact information like name, contact number, email address and other payment related information like debit/credit card details to complete your purchase as we do not offer cash on delivery services. This information is used for billing purposes and to fulfill our users’ orders. If we have trouble processing an order, this contact information is used to get in touch with the user to update further.

Legal / Government Disclaimer
Although we make every effort to preserve privacy of our users, we may need to disclose such information if/when required by law by Government or legal authorities to comply with any such rules of the land as required

Gift Shopping
In order to purchase any of the wonderful gifts we offer on our website, we require users to be a registered member first. All such registration is free and can be done at any time.

Website and Service Updates
We send website and service updates, as we believe that our registered users have the right to know of such updates which may contain important information about our website and/or services. Such updates will be sent to the user’s email that is registered with us upon signup. User is free to update their email id at any time.

Updates on Personal Information
If a user’s personal information (contact number/ email id) changes, user has the option to update such information after signing in and follow instructions for the same. In case user is unable to sign in, they can simply click on 'forgot password' and we will email their password to their email address that they registered with us.

Notify changes to users
If we change our privacy policy in future, we will post those changes on our website homepage so that our users are always aware of these changes.

If you have any questions or require further information regarding our Privacy Policy, please write to us at support@birthdayowl.com or call us on the contact numbers listed on our website.


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